Frequently Asked Questions
- Service & Suport FAQ
Helpful Service & Support Answer
All our staff are comprehensively trained in patient handling and possess industry qualifications and extensive experience in caring for people with disabilities. They also excel in written and spoken communication, ensuring the highest standard of support.
Our support services are personalised for your individual needs and provided by qualified support workers.
Our NDIS services include the following:
- High-Intensity Daily Personal Activities
- Participation in Community, Social and Civic Activities
- Community Nursing Care
- Assistance in Coordinating or Managing Life Stages, Transitions and Supports
- Daily Personal Activities
- Assistance with Travel/ Transport Arrangements
- Household Tasks
We promote multiculturalism within our team, with staff members from diverse ethnic backgrounds who are fluent in English and other languages.
Contact us by phone or email
Contact number: 0402 730 565, 0478 708 178
Email: info@healthcareheroes.com.au
Our approach includes providing comprehensive initial and ongoing training, ensuring staff compliance through regular audits and random site checks, and organising motivational activities to maintain staff engagement and interest.
We have combined 10 years of diverse nursing experience in acute, rural, community, aged care, renal and NDIS.
Our staff are compliant with online learning modules, manual and patient handling, infection control, communication effectiveness, conflict resolution and hospitality essentials.
Our services are not limited to the NDIS. We also provide services to other consumers of the community.
Yes, the nursing services allow medication administration as per the scope of practice of the staff.
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